Navigant Consulting Inc Associate Director - Banking, Insurance & Capital Markets - Charlotte, NC in Charlotte, North Carolina
Navigant Consulting, Inc. (NYSE: NCI) is a specialized, global professional services firm that helps clients take control of their future. Navigant’s professionals apply deep industry knowledge, substantive technical expertise, and an enterprising approach to help clients build, manage and/or protect their business interests. With a focus on markets and clients facing transformational change and significant regulatory or legal pressures, the Firm primarily serves clients in the healthcare, energy and financial services industries. Across a range of advisory, consulting, outsourcing, and technology/analytics services, Navigant’s practitioners bring sharp insight that pinpoints opportunities and delivers powerful results. More information about Navigant can be found at navigant.com.
Our Banking, Insurance and Capital Markets practice brings together over 250 experienced consulting professionals and industry leaders focused on solving our client’s most difficult challenges.
Our extensive industry experience spans all products including mortgage (originations, servicing, default, and securitizations), retail banking, credit card, student lending, and auto lending. Our team of professionals includes risk management and compliance professionals, CPAs, data analysts, process reengineering experts, and technology specialists. As a member of our team, you can expect to be engaged with clients at leading financial services institutions, devising solutions for their most difficult challenges.
We offer solutions in six primary areas:
Risk Management and Regulatory Compliance – We help our client’s risk, compliance, and control functions assess, analyze, and control activities and events that may hinder their ability to achieve operational, financial, and strategic objectives; meet regulatory compliance expectations, and respond to regulator actions.
Operations Strategy and Effectiveness – We partner with executives to solve critical operational challenges and attain efficient, reliable operations, systems, policies, and procedures that reduce the cost of doing business, ensure a consistent and positive experience for customers, and maintain regulatory compliance.
Technology Advisory and Enablement – We provide our clients with expert independent advice and end-to-end implementation assistance in aligning information technology with operational business needs and managing IT security risks.
Accounting and Financial Reporting – We help our clients measure financial performance by leveraging our experience in accounting policy, financial reporting, and valuation.
Quantitative Analytics – We help our clients make sound, data driven decisions through our model development, model validation, and data analytics services.
Business Process Outsourcing – We provide outsourcing solutions to help clients improve efficiency in claims processing, data conversion / scrubbing, and loan testing, all within a highly secure and quality-controlled environment.
As an Associate Director on the BICM team, your responsibilities include:
Client Service – Execute and deliver high quality engagement tasks both independently and in a collaborative setting with a focus on client satisfaction
Problem solving – Deconstruct our clients’ most challenging problems and develop innovative, industry leading solutions, approaches and methodologies
Project management – Play a lead role in supporting key client projects, ensuring projects are completed in an efficient manner to meet client deadlines
Practice development – Participate in the management and development of practice initiatives (e.g., recruiting, people and culture, internal communications, and training)
Business development – Engage in the pursuit of new business including drafting documents, proposals and client presentations
Industry knowledge and development – Expand your industry knowledge, contribute to the development of consulting capabilities and effectively articulate our key business propositions to clients
Ability to thrive in a fast-paced challenging client focused environment where priorities and scope may change quickly
Bachelor’s degree in a business related or technical field; MBA or MA/MS degree in a related field a plus
10 or more years of experience in banking, insurance or capital markets as a consultant or in the industry
Prior management consulting experience is preferred
Knowledge and experience with one or more of the following areas:
Banking regulations and compliance
Operational improvement and effectiveness
Technology strategy, governance and effectiveness
Business architecture and operating models
Business process improvement and robotics
Excellent presentation, facilitation, verbal and written communication skills, tailoring communications to both clients and coworkers
Creative problem-solving ability and a collaborative, consultancy mindset
Focus on exceptional quality in all deliverables Proven ability to successfully lead client service delivery teams that deliver the highest quality work
Demonstrated positive and productive client relationship skills
Proficient in all Microsoft Office products
Ability to generate a quality work product in a timely manner while maintaining a strong attention to detail
Experience working on discrete, time sensitive projects
Highly motivated, driven, and dynamic attitude towards work and career
High-energy, positive, persuasive, and aptitude to lead by example Ability to travel up to 100% for client engagements as required
CPA, Lean Six Sigma, PMP or other relevant certifications are a plus
Frequently communicates with clients and coworkers and must be able to share information effectively
Strong conceptual, as well as quantitative and qualitative analytical skills
Flexibility and responsiveness in managing multiple projects in sometimes high-pressure situations simultaneously
Self-motivator with ability to work independently
Plan, direct, and coordinate work activities of others
Frequently travels by airplane, train or car as necessary to perform work at another location
The company offers competitive compensation packages including an incentive compensation plan, comprehensive medical/dental/life insurance, 401(k) and employee stock purchase plans.
Navigant does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Navigant and Navigant will not be obligated to pay a placement fee.
Navigant is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Navigant will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.